As we get into the busy summer travel season there is new hope for airline passengers. The federal government has established new rules to better protect passengers and their pocketbooks. According to an article by The Hill, this is all part of the Biden administration’s efforts to crack down on “junk fees.”
Here’s a look at what the two new rules do for passengers:
Airlines must now provide fliers with full and automatic refunds if their flight is canceled or delayed by more than three hours domestically and six hours internationally. Airlines are also required to refund passengers for other significant changes to their flights — such as changes in departure or arrival airport or increases in the number of connections — as well as significant delays in baggage return.
The best part is, according to CNN Travel, these refunds will be in cash — not vouchers or travel credits.
Also, airlines must disclose extra fees — including fees for checked bags, carry-on bags, and changing or canceling reservations — the first time that fare and schedule information is provided to customers. These fees must be explained before passengers make their final purchase.
What do you think of these new rules? Message The Seniors Trust on Facebook or Twitter and let us know if you think they do a good job of protecting airline passengers.
